As some of you may know, there is a queue system for
Grab drivers at KLIA-KLIA2 based on first in first out (FIFO) basis.
The average waiting time is ranging from 3-5 hours.
Shorter waiting time on Friday and Sunday as there are more incoming flights during
these periods.
Drivers need to wait at 3 designated areas near KLIA
namely KLIA Landside, KLIA Downtown, and Mitsui Outlet Park. It’s being
tracked using GPS, any driver out of these areas will be out of queue and need
to re-queue again.
Imagine I have to wait for 10 hours due to GPS signal
issue. As GPS is operated via satellites, certain dead zone in a building will
give a signal that you are out of the zone. Did feedback to Grab helpdesk but
unfortunately they can’t fo much.
What a long and frustrating day, and what an
experience !)
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